Memorial Print logo

 


   

Home  ~  Card Choices  ~  Popular Prayers  ~  Layout Options  ~  Price List  How to Order  ~  Order Form  ~  Contacting Us


     

Memorial Print Online Privacy Policy

Memorial Print is totally committed to maintaining your privacy, and believes that you have a right to know how we deal with any personal information you submit through this web site to our company.

Personal Information Collected Online

The only information we collect online is that which is submitted by you for the sole purpose of facilitating an order with us. No information is passed on or shared with any other person or organization, other than the shipping information required to consign your order through the United States Postal Service or Overnight Air Delivery Carrier.  We do not compile, store or use any mailing lists or databases, or engage in any marketing activities with past customers.

Credit Card Security

When placing an online order we do not ask for credit card information. Only after confirming your order, and if you have elected to pay by credit card, we will email you with payment options which include submitting your credit card authorization through a fully secured SSL online credit card link direct to Authorize.Net the payment processor.  When the transaction is complete and you have received the order, any credit card information is securely destroyed.

Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute any personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of visitors;
operating system and browser used; and the pages that are visited. This information is used solely for internal purposes to improve our web site, but again, the statistics contain no personal information and cannot be used to gather such information.

Children's Privacy
We do not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.

Concerns or Complaints with our Privacy Statement
If you are in any way concerned or have a complaint about any aspect of our Privacy Statement, please contact John Walker by phone on 386-256-6060 or by email to admin@memorialprint.com

 


 

Shipping Terms & Conditions

We guarantee to lodge you shipment with the shipping carrier you select when making payment, and to provide you with the applicable FedEx tracking number or US Postal Service confirmation/tracking details. These tracking numbers are emailed directly to you from FedEx/USPS and may occassional be received in your spam/junk email depending on your email settings. If you have not received a tracking email, please contact us and we will forward our copy to you.

We cannot accept responsibility for the performance of FedEx/USPS for errors or delays caused by them. We will help resolve a dispute to the best of our ability, however we will not be held responsible or liable for anything that is beyond our control.

USPS Priority Mail shipping – Although the shipping label and confirmation/tracking email sent directly to you from the USPS will indicate an ‘expected’ delivery date, this is an estimate by them and not a delivery guarantee. Priority Mail is generally very reliable, however delivery delays may occur due to a variety of reasons, including in-transit weather delays, local disruptions, federal holidays, and seasonal spikes in mail volume.

FedEx Priority Overnight, Standard Overnight and 2-Day shipping – FedEx do guarantee express shipments but only to the extent that they will refund the shipping charge only (with exceptions) if they fail to meet their guaranteed delivery time. They will not refund the shipping if the delay was beyond their control, such as in-transit weather delays, flight delays, local severe weather or road disruptions. If you are concerned with the progress or delayed delivery of your shipment when following their online tracking, you should contact them directly to report any problems at www.fedex.com or 1-800-463-3339.

 


 

Memorial Print Satisfaction Guarantee

100% Satisfaction Money-Back Guarantee*
If you are not satisfied with the quality of your online purchase, simply return your order with delivery confirmation to Memorial Print, 1235R Providence Blvd, Ste R-107, Deltona FL 32725 for a 100% refund of the purchase price (*excludes shipping charges).

Ooops! You checked the Proof but there is a mistake
We completely understand that mistakes are always possible; spelling errors in names, incorrect dates, etc. Even after approving your emailed layout, if at any time you discover that there is an error we will replace your order at 75% of the original order cost.

Price Match Guarantee
We strive to offer the most competitive prices on the internet.  If you find a better price for a comparable product (please remember we personalize the cards in full color) send us a link to the web-site and we will beat it by at least 10%.  If we are comparing 'apples to oranges' we will explain why and send you a sample to prove it.

 

 

Updated December 29, 2014

 
  © 2002-2015 Memorial Print    
   

webmaster@memorialprint.com